1. Information We Collect

We may collect the following information when you contact us or use our services:

• Name

• Phone number

• Email address

• Vehicle details

• Collection and delivery addresses

• Payment information

• Any information you provide during enquiries or bookings

We may also collect limited website usage data through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

• Provide vehicle recovery and transport services

• Process bookings and payments

• Communicate regarding collections and deliveries

• Improve our website and customer experience

• Meet legal and insurance requirements

We only collect information necessary to provide our services professionally and efficiently.

3. Sharing Your Information

We do not sell or rent your personal data to third parties.

Information may only be shared when necessary with:

• Insurance providers

• Recovery partners or subcontractors

• Payment providers

• Legal or regulatory authorities where required by law

All third parties are expected to handle your data securely and responsibly.

4. Data Security

We take reasonable measures to protect your information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

While we work to keep your data secure, no online transmission or storage system can be guaranteed 100% secure.

5. Cookies

Our website may use cookies and analytics tools to improve website performance and user experience.

Cookies may help us:

• Understand website traffic

• Improve functionality

• Remember preferences

You can disable cookies through your browser settings if preferred.

 

6. Your Rights

You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your data where legally permitted

• Withdraw consent for marketing communications

To make any data-related request, please contact us directly.

 

7. Data Retention

We only keep customer information for as long as necessary to:

• Provide our services

• Meet legal obligations

• Resolve disputes

• Maintain insurance and accounting records

 

8. Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of third-party websites.

 

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any updates will be posted on this page with the revised date.

 

10. Contact Us

C&J Vehicle Logistics & Recovery
📞 Available 24/7
🚘 UK & Europe Coverage

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If you have any questions regarding this Privacy Policy or how your data is handled, please contact us through our website or official business contact details.

By using our website or services, you agree to this Privacy Policy.