1. Our Services

C&J Vehicle Logistics & Recovery provides:

• Vehicle recovery services

• Vehicle transport and logistics

• Non-runner vehicle collection

• Salvage transport

• UK & European vehicle delivery services

All services are subject to availability and operational conditions.

2. Bookings & Payments

• All bookings must include accurate vehicle and collection details.

• Prices provided are estimates unless confirmed in writing.

• Additional charges may apply for:

  • Incorrect vehicle information

  • Delays outside our control

  • Storage fees

  • Tolls, ferries, congestion charges, or customs fees

• Payment terms will be agreed before transport or recovery begins.

• Vehicles may not be released until full payment has been received.

3. Customer Responsibilities

The customer is responsible for:

• Providing correct vehicle details and collection/delivery information

• Ensuring the vehicle is legally owned or authorised for transport

• Removing personal belongings before transport

• Informing us of any mechanical faults, damage, leaks, or modifications

C&J Vehicle Logistics & Recovery accepts no responsibility for personal items left inside vehicles.

4. Vehicle Condition

• We recommend customers photograph the vehicle before collection.

• Existing damage should be reported before transport.

• Vehicles must be roadworthy unless declared as non-runners or salvage vehicles.

• Non-running vehicles must still be safe to load and transport.

5. Delays & Cancellations

While we aim to provide fast and reliable service, delays may occur due to:

• Traffic

• Weather conditions

• Accidents

• Ferry or border delays

• Mechanical breakdowns

• Circumstances beyond our control

We reserve the right to reschedule services where necessary.

Cancellation charges may apply if:

• A booking is cancelled after dispatch

• The driver has already travelled to the collection point

• Incorrect information was provided

 

6. Liability

• All vehicles are transported at the owner’s risk unless otherwise agreed.

• We are fully insured for transport and recovery operations.

• Our liability is limited to the value covered under our insurance policy.

• We are not responsible for:

  • Mechanical or electrical failures

  • Pre-existing damage

  • Delays outside our control

  • Loss of earnings or indirect losses

Any claims must be reported within 24 hours of delivery.

 

7. Refusal of Service

We reserve the right to refuse service if:

• A vehicle is unsafe to transport

• There is abusive or threatening behaviour

• Information provided is false or misleading

• Payment terms are not agreed

 

8. Website Use

All content on this website, including logos, images, and text, remains the property of C&J Vehicle Logistics & Recovery unless stated otherwise.

Users must not copy, reproduce, or misuse website content without permission.

 

9. Privacy

Customer information is handled securely and only used for booking, communication, and service purposes. We do not sell customer data to third parties.

 

10. Contact Information

C&J Vehicle Logistics & Recovery
📞 Available 24/7
🚘 UK & Europe Coverage

For enquiries, bookings, or support, please contact us directly through our website or business contact details.